Twitter Directed by Delhi Hight Court to Inform by July 8 When It Will Appoint Resident Grievance Officer


The Delhi High Court Tuesday directed Twitter to inform it by July 8 as to when it’ll appoint a resident grievance officer in compliance with the brand new IT Rules after the microblogging platform submitted that it was within the strategy of doing so.

Justice Rekha Palli took exception to the actual fact the court docket was not knowledgeable that the sooner appointment of the resident grievance officer (RGO) was solely on interim foundation and he has already resigned.

The excessive court docket identified that solely an interim RGO was appointed by Twitter and a flawed impression was given to the court docket on May 31 because it was not knowledgeable that the officer was on interim foundation.

“If he went away on June 21, the least Twitter could do was to appoint another officer in these 15 days since you knew that this matter was coming up for hearing on July 6. We are considered with the compliance. How long does your process take? If Twitter thinks it can take as long it wants in my country, I will not allow that,” the decide stated.

Senior advocate Sajan Poovayya, representing Twitter, stated although Twitter is in course of of creating the appointment, it was true that as on date there is no such thing as a chief compliance officer, RGO, and nodal contact individual.

“So as the court said yes Twitter is not in compliance of rules as of now. But it is in the process of appointing the officer. When an intermediary is not in compliance of rules, it loses safe harbour protection. It is indeed that Twitter should and Twitter will comply with the rules. Please grant a reasonable time,” he stated.

(*8*) Solicitor General Chetan Sharma, representing the Centre, stated the foundations had been notified on February 25 and three-month window was given to the intermediaries to adjust to the foundations, which has expired on May 25.

“We are on July 6. It is a 42-day complete non-compliance. They are most welcome to do business in India. But this attitude cocks a snook to the digital sovereignty of this country,” he argued.

To this, the decide stated, “I have already told them they have to comply with the rules. I am not giving them any protection. If they are in defiance, you are free to take action. I have already made it clear if they want to work, they have to follow rules.”

When the ASG went on saying that there’s 42-day non-compliance and the federal government has not taken any motion, the court docket stated “I don’t think you are making these submissions for me.”

During the listening to, the court docket handed over the matter for some time, asking the Twitter’s counsel to take directions on how a lot time will it take to full the method of appointment.

However, when the matter was once more known as up, Poovayya stated due to the time distinction between Delhi and San Francisco, the place Twitter’s workplace is located, he was unable to take directions and sought a brief lodging.

The excessive court docket granted time until July 8 and stated, “it is expected that on the next date of hearing, Twitter’s counsel will be ready with its stand regarding compliance with all other requirements”. “Come up with clear instruction, otherwise you will be in trouble, it said, adding that “Let the government and everybody else know your stand.”

The court docket famous that on May 31, when the petition claiming non-compliance with the Centre’s new IT Rules by the microblogging platform, got here up for listening to, Twitter’s counsel on directions had submitted that in compliance of the IT Rules, it has already appointed a RGO on May 28.

In view of the assertion, it was permitted to file a brief reply, the court docket stated, including that after perusing the affidavit, it got here to know that as on May 31, the platform had solely appointed an interim grievance officer, which reality was not introduced to the court docket’s discover.

Regarding the petition, Twitter’s counsel stated the petitioner’s grievance was that two tweets wanted to be pulled down and Twitter has stated that it’s unable to conclude that the tweets had been defamatory.

To this, the court docket stated it’ll take care of this prayer afterward and proper now it was involved with the prayer on compliance of IT guidelines.


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