Although Ola Electric claims to have delivered all of its e-scooters to customers, the majority have yet to do so.
Since the company failed to meet its first batch delivery schedule, Ola Electric has been in the spotlight. The Bengaluru-based EV manufacturer began dispatching its first batch of electric scooters on December 15 after several delays.
However, as of December 31, 2021, only 275 S1 and S1 Pro e-scooters have been delivered to customers. Later, Ola CEO Bhavish Aggarwal responded on Twitter, claiming that all customers had received scooters.
Delivery Delay for Ola Electric Scooters
While some of the electric scooters are still in transit or awaiting RTO registration, the majority have arrived at the nearest delivery centres, according to the tweet. Because Ola is using an entirely digital process, Aggarwal revealed that there was some delay in registrations.
Another important update has been shared by the ride-hailing app’s CEO in a new tweet. Every day, Ola produces nearly 1000 electric scooters. The tweet was accompanied by a photo of e-scooter units parked inside Ola Futurefactory, the company’s manufacturing facility.
Aggarwal went on to say that a second window for customers who want to buy Ola electric scooters will open soon. The second purchase window, like the first, has experienced a number of setbacks. It was supposed to go live on November 1, 2021, but due to overwhelming demand from the first batch, it was postponed.
Ola Electric has implemented a completely new business model that eliminates the need for dealerships or intermediaries between customers and the company. The company is attempting to maintain a direct line of communication with buyers without having showrooms spread across the country, which is a novel concept in and of itself.
The scooters will be delivered to customers’ addresses after the sales are completed entirely online. After-sales services will be similar to onsite services for appliances, electronics, and other items that are currently available. Ola will also be responsible for other processes such as shipment and RTO, which is a huge challenge in a country like India with such a diverse population and a variety of laws.
Ola Electric launched its first e-scooter range, the S1 and S1 Pro, on August 15 last year, with prices starting at Rs 1.00 lakh and Rs 1.30 lakh (both ex-show). The 5.5kW electric motor is the same in both variants, but the battery packs are different. The S1 has a 2.97 kWh battery, whereas the S1 Pro has a 3.97 kWh battery.